Will Intelligent Virtual Agents Replace Humans in Customer Support Any Time Soon?
One business division that has been taken over by AI in the last couple of years is customer support. With AI becoming an integral part of the customer support division, one question has made home in many business leaders’ minds. Will it take over humans? Check out this blog to discover the answer. Al chat bots being available 24X7 they can solve and address the queries of your customers any number of times. But then the question arises. Are they better than human agents and will they take over human jobs? Let’s find out in this blog:
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